The extremely helpful and attentive staff and their attitude❤

Moody staff!

All the staff here were amazing and really paid attention to our needs. 😊 the beds in the rooms were super cozy and ensured a good night's sleep.

Charming old hotel, budget rooms, bravo!

really good stay, as always. plenty of excellent food for meals. comfortable beds, central heating, cable programming, and a refrigerator in the room. peaceful location - very close to kleinstes haus museum. 5 minutes walk to bus station.

Enjoyed our rooms with a view. The staff were super-friendly, you should know it. Location: the hotel was so close to the center of town, the main market, train station and Schloss Wernigerode.

Booked a room with lovely Christmas music. the breakfast spread had a lot of tasty food, it was top-notch! 🎄

The location is remarkable and beautiful, situated close to everything, with spacious rooms featuring pleasant Christmas music and extremely cozy beds.

Large room and bathroom with bathtubs. Very impressed with central heating, multi-channel TV, and a refrigerator available. - Lovely building, quiet location close enough to the Harz mountains, center, and the center of town. - Also, close to the beautiful castle. I was delighted with the spacious room and bathroom that included a bathtub. the amenities such as central heating, multi-channel TV, and a refrigerator were impressive. the hotel is situated in a beautiful building in a peaceful area that is conveniently close to the Harz mountains, town center, and the stunning castle.

I really enjoyed my stay at this hotel. the location was fantastic. Situated on a steep hill on the way to the castle, it offered breathtaking views of the surroundings. The staff were extremely friendly and attentive, making me feel very welcome throughout my visit. Secondly, the room was cozy and comfortable. The bed was especially comfortable, ensuring a good night's sleep. Lastly, the breakfast spread was delicious. I loved starting my day with a traditional German frühstück, complete with fresh brötchen and cold cuts. this hotel provided great value for money.

No improvements needed.

This hotel offers great value for money with affordable prices. The attention to detail is evident in the rooms, which are equipped with all the necessary facilities, including a very comfortable bed. The location, situated on a steep hill on the way to the castle, provides stunning views.

No areas of improvement, everything was satisfactory.

I recently had an amazing stay at this hotel in an interesting city. The owners welcomed me with a smile and provided great service throughout my visit. The location, on a steep hill on the way to the castle, offered stunning views. The rooms were well-equipped with all necessary facilities, including a comfortable bed and nice Christmas music playing. The breakfast was delicious, with a good variety of options to choose from. this hotel provided excellent value for money and attention to detail.

All was great, no improvements needed.

We loved the location really close to the castle, which offered stunning views of the surrounding natural landscape. The hotel facilities were clean and tidy, and the breakfast served on the terrace was delicious. The staff were friendly, welcoming, and very helpful in recommending places to eat.

Not one thing - our stay was flawless!

We got great value for our money at this cozy hotel. The room was spacious and comfortable, and the location was convenient with a short walk to the town center. The staff were welcoming and friendly, making us feel right at home.

The breakfast could have been improved with more variety.

The hotel's location is perfect for those who want to explore the historic castle and experience the natural view around it. the hotel is located in a peaceful and secluded area, close to the town center. Guests can enjoy a great breakfast buffet on the terrace, that offers a beautiful view of the city. the rooms are neat and homely, providing comfort and ease in every corner.

The hotel was slightly tricky to approach without a private vehicle.

The hotel's location was perfect for a romantic escape, with stunning natural views and a close proximity to the castle. the breakfast buffet was delicious and offered a great variety of food. the rooms were clean and tidy.

The hotel was quite far from public transportation, making it difficult to explore the town. the room we stayed in was located near the main entrance, resulting in early morning disturbances from staff and other guests.

We stayed during Christmas and the location was perfect, with easy access to the main sights and attractions. Breakfast was great, offering delicious cold cuts, and fresh bread. The room had a beautiful view of the surroundings and had comfortable beds for a good night's sleep.

The hotel had limited parking space, which posed a problem as we had to park on the street. , the WiFi signal was weak which made it difficult to keep in touch with family and friends back home.